The Heaven's Best Difference
A Family of Values
We believe in good old fashion values like honesty, fairness, and hard work. These core beliefs are more than ideals; they are what we strive for, and our operators love us for it!
The owners of Heaven's Best work hard, and care about their people. When you're part of a Heaven's Best Franchise you're part of a family.
Exclusive Areas
When you become a Heaven's Best operator, you don't compete with other Heaven's Best franchises because you're granted exclusive rights to a geographic area. That makes for a spirit of cooperation within the company, rather than competition.
Consistently Ranked In The Top 50 Franchisee Satisfaction Awards
Since 2006, Heaven's Best has consistently won the prestigious Franchise Business Review “Franchisee Satisfaction Award” and has ranked in Entrepreneur Magazine's top 100 franchises for 7 years.
Highly Trained - Uniformed professionals
Unlike other companies in the carpet cleaning business, everyone at Heaven's Best is highly trained and committed to delivering 100% customer satisfaction. We arrive at the customer's location in uniform, ready to work. We are courteous professionals whom you will feel comfortable to have in your home or business.
Dry in One Hour - Our Unique Process
Our unique method of carpet cleaning allows your carpet to dry within 1 hour after cleaning. We can take out many of the tough spots and stubborn stains other carpet cleaning businesses leave behind. Our low-moisture, carpet cleaning products produce exceptional results. And they are environmentally friendly and safe for children and pets.
Honest Expectations – Clear Prices and Promises We Can Keep
When customers book an appointment with Heaven's Best, we let them know everything up front. We tell customers the exact price for the level of service desired, the exact time we expect to arrive, and the amount of time we expect the job to take. We give our honest opinions about the results they can expect regarding soil, stain, and odor removal. We make promises we can keep and then live up to them.
We Don't Make Customers Wait – Firm Appointment Times
Who says you should wait around for service personnel to arrive? We think that is ridiculous. When we set an appointment with a customer, we set it for a specific time. Not a 2-4 hour window. Your time is money and you should not have to waste it waiting around for service companies to show up. We promise to do our best to arrive on time and we usually do. If we are going to be late for any reason, will give you a call to let you know.
We Deliver Consistent Service By Following A Routine Process
When we arrive at your home or business, we start by taking the time to listen to you. We walk with you through your location and review all spots, stains, and areas of concern that require extra attention. We will talk with you about the work we will be performing and the results you can expect. We will then start the cleaning following predefined, well documented steps and procedures that ensure consistent and outstanding results. Since everyone at Heaven's Best trains with and uses the exact same procedures, we are able to make and keep our promises. This means that when you have us back, you know the type of high-quality results you can expect. With Heaven's Best you can expect great quality and value.
Fanatical About Feedback
We want to hear from you after the work is complete because our goal is to continuously improve our service so that we can keep you as a customer for life. Every customer receives an evaluation card so that they can let us know how we are doing. We need to get these cards back because we compensate ourselves and our employees based on the results on the cards. The higher the satisfaction, the better the compensation. You also have the option to go online and submit your comments. It is the only way to make sure that we keep doing the right things to make you a customer for life.
Exclusive Areas
When you become a Heaven's Best operator, you don't compete with other Heaven's Best franchises because you're granted exclusive rights to a geographic area. That makes for a spirit of cooperation within the company, rather than competition.
What You Get
When you purchase a franchise with Heaven's Best you join a legacy of quality, service, and trust. That unique message is clearly communicated across all customer contact points, including vehicles, uniforms, products, and advertisements. Our marketing tools have been researched and designed to promote your business and enhance customer perception. You are part of a winning team with a united image and purpose.
Heaven's Best Franchises Are Affordable
Our royalties are very affordable, and nobody gives you more for your money. You can start a Heaven's Best Franchise for just $41,900. Compare that to other franchises and you'll find it's a bargain!
For that price, you get all the necessary cleaning equipment, cleaners, and supplies to start your franchise. Not to mention branding material, access to advertising resources, continuing training and support, and much more!
Take The First Step With Heaven's Best
We know you're driven to be successful, work hard, and you don't want anyone to put a limit on your income. Becoming a business owner has many benefits: a flexible schedule, more time spent with family, being able to give yourself a raise, and saying goodbye to your boss. It all starts by taking the first step.
